SERVICES
SERVICES
At re:Data, we deliver more than research — we deliver clarity with purpose. Every project is approached with high professionalism, strict confidentiality, and analytical precision. Whether exploring customer needs, evaluating performance, or shaping policy, we turn insight into impact.
Consumer & Market Intelligence
Understand what people do, how they feel, and why they act.
This group uncovers real-world behaviors, brand perceptions, and customer journeys — offering a
complete picture of your market to drive smarter decisions.
Market research
Qualitative Insights
✓
Focus group discussions (FGDs)
✓
In-depth interviews (IDIs)
✓
Expert panels and ethnographic studies
Market research
Quantitative Surveys
✓
Random sampling studies
✓
Purposive sampling studies
✓
Traffic and location-based observations
Brand Perception & Profiling
Brand & Consumer Research
✓
Brand image and positioning studies
✓
Consumer segmentation and persona building
✓
Advertising and concept testing
Experience & Operational Excellence
Improve every interaction — digital,
physical, or service-based.
These methods measure performance across customer and staff touchpoints, helping you optimize
journeys, align delivery, and ensure every experience works as intended.
Customer Journeys & Operational Touchpoints
Experience & Performance Research
✓
Mystery shopping and calling
✓
Digital mystery audit
✓
Customer Experience (CSAT, CES and NPS)
Marketing & Media Insights
Campaign Performance & Streaming Analytics
✓
Media tracking, advertising recall, and content effectiveness
✓
Streaming behavior studies & audience segmentation
✓
Campaign testing and cross-channel performance analysis
Online behavior & User testing
Digital & UX Research
✓
Customer Satisfaction Score
✓
Customer Effort Score
✓
Net Promoters Score
People, Policy & Organizational Strategy
Align people, policy, and performance with insight. This group empowers better leadership, stronger cultures, and more effective policy decisions — from boardroom to community.
Employee & Leadership Assessment
HR & Organizational Research
✓
360-Degree Assessments
✓
Employee Satisfaction Surveys
✓
Organizational Climate Studies
Public Opinion & Behavioral Studies
Social & Policy Research
✓
Social Perception & Awareness Studies
✓
Voter Behavior & Civic Engagement Surveys
✓
Program Impact & Policy Evaluation
Competitive & Market Landscape
Business Intelligence
✓
Competitor Benchmarking Studies
✓
Market Entry & Feasibility Research
✓
Pricing & Distribution Analysis